To be eco, order with actual needs and reduce mutual transportation.
Returns & Exchanges
At Saguaro®, we strive to deliver amazing products and guarantee 100% customer satisfaction. We provide a 30-day warranty on all products.
Return Process
Return Conditions
Reasons for Returns | Solution |
---|---|
Arrived too late | We promise delivery within 30 days or refund you $6. |
Defective/Manufacturing Defects/Quality Issues | Resend a new pair. |
Doesn't fit me (wrong size/color ordered) | Refundable, but the customer is responsible for the return shipping fee. |
Changed opinion (item no longer desired) | Refundable, but the customer is responsible for the return shipping fee. |
Wrong item received (wrong/missing item from the package) | Refundable, we are responsible for the return shipping fee. |
Parcel damaged on arrival | Resend a new pair. |
Incorrect shipping information | Please check your shipping information when you place orders and let us know if you want to change the shipping information. |
Other (Please specify in additional notes) | Please contact us, we will try our best to help you. |
Return Address
Please contact us if you wish to return items to the nearest return address. You will receive an answer as soon as possible..
Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.
Please contact us for more questions, we will do our best to help you.
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36-42:250mm 43-46:253mm |
36:338mm 37:344mm 38:350mm 39:356mm 40:362mm 41:368mm 42:374mm 43:380mm 44:386mm 45:392mm 46:398mm |
Saguaro is dedicated to providing you with a comfortable barefoot shoe experience. The Brisk Ⅰ - Barefoot Rain Boots is our key product for optimization. Approximately 0.3% of the products have issues with seam leaks and sole wear, and our goal is to reduce this to zero!
Before we perfect the product, we promise that each pair of Brisk Ⅰ - Barefoot Rain Boots will be unconditionally replaced or refunded if there are quality issues within 120 days(please contact customer service via email).
Thank you for your trust and feedback regarding Saguaro. We look forward to being your first choice for barefoot rubber boots!
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